Testimonials & Reviews
Valley of the Sun Pediatrics
Board Certified Pediatricians located in Peoria, AZ & Glendale, AZ
Valley of the Sun Pediatrics always appreciates feedback from our valued patients. To date, we’re thrilled to have collected 52 reviews with an average rating of 4.77 out of 5 stars. Please read what others are saying about Valley of the Sun Pediatrics below, and as always, we would love to collect your feedback.
Laura G.
Submitted 02/26/25
We have been seeing Dr. Hineman for a total of 3 months now. In that time, we have had 10 appointments (for 3 healthy kids). 4 of which were just unnecessary. Our first set of appointments were scheduled as well visits for all three of my kids. Two of the appointments were changed to “establishing care” while the other one stayed as a well visit. We were incorrectly billed and are now having to pay out of pocket for those visits. I never made establishing care appointments and should be advised if it was changed for any reason as I know what my insurance covers and doesn’t. Why would I make those appointments for only 2 of my kids and not all 3? I was told there were notes in my daughter’s file that she had an ear infection and runny nose, which never happened. I was so confused until I started reading the comments about this place and how other people have experienced this too. I’ve read about places like this where they fraudulently overcharge your insurance for visits and services you never made or requested. I just can’t believe I actually went to a practice that does it. They also had my daughter scheduled for an appointment that we never made. Again notes in her file about an ear infection that never happened. We will never go back here and I suggest you never take your kids here either. This place lacks integrity and ethics. One of the nurses straight up told me how shady this place is and advised I find another doctor because they overcharge all of their patients and they get a ton of complaints. Another one of the nurses said she wouldn’t even bring her own child to this practice. That should tell you everything you need to know about how bad this place is.
Lexi L.
Submitted 10/22/24
If I could give zero stars, I would. My experience with Valley of the Sun Pediatrics has been nothing short of a nightmare. Appointments are consistently made with the doctor, yet when we arrive, a different nurse practitioner always takes the appointment. There is no consistency in care, which is extremely unfair to both the child and the parents.
The wait times are beyond atrocious—on multiple occasions, my 4-year-old son has been forced to sit in the waiting room for over an hour.
What’s worse is that the staff has been dishonest in documenting medical records, specifically regarding vision tests that never actually took place. As a parent, I believe it’s my right to choose a provider who shows care and respect, but Valley of the Sun does neither. I’m honestly disappointed in myself for allowing this to go on for as long as it has. Needless to say, I will be moving my son’s care elsewhere immediately.
Parents deserve better, and so do our children. Avoid this practice if you value your time and your child’s well-being.
Jackie S.
Submitted 10/17/23
Amanda is AMAZING. She has a great personality and really calms our nerves with our “first time parent” questions/concerns.
She’s super knowledgeable and always makes us leave feeling relieved and confident.
Tom M.
Submitted 08/07/23
We have been here for years, love the new clean office!
Naima D.
Submitted 05/22/23
Amanda is awesome. The only reason I rate this three stars is because of how great she was in the appointment. However, she called us later that day to say we had to go to PCH immediately based on a report x-ray she had not seen and no doc at VSP had seen. We ended up at PCH waiting area for 7 hours, all night, to find out there was no foreign object in her gut and they wondered why we were sent there. It just seemed like a waste of time and money because no one was willing to take the time to determine if it was an actually concern or not. Really don’t want to make it sound like we’re mad at Amanda. Would totally see her again. This just didn’t seem like the right protocol.
Liliana H.
Submitted 03/31/23
Excellent care!
Ron H.
Submitted 03/31/23
Moved here recently from out of state, recommended by our OB and have been very happy! confident doctors and staff! love the saturday hours!
Ron H.
Submitted 03/31/23
Moved here recently from out of state, recommended by our OB and have been very happy! confident doctors and staff! love the saturday hours!
Ron H.
Submitted 03/31/23
Moved here recently from out of state, recommended by our OB and have been very happy! confident doctors and staff! love the saturday hours!
Will R.
Submitted 02/06/23
Dr. Hineman and Sara are amazing doctors. I love them! The staff is courteous and professional, very accommodating! Amazing place for children!!
Will R.
Submitted 02/06/23
Dr Hineman and Sara are amazing doctors I love them! The staff is courteous and professional, very accommodating! Amazing place for children!!
Leo W.
Submitted 01/22/23
Saturday hours are very convenient! Nice doctors and staff.
Joe N.
Submitted 01/22/23
Met Sara today and had a great experience with her. My kids felt comfortable with her. We will be back!
Harper J.
Submitted 01/19/23
Very happy with our first visit today!
T C.
Submitted 01/19/23
Great visit with Sara today!
T Y.
Submitted 12/08/22
I highly recommend this location, nice staff and professional caring providers.
Owen G.
Submitted 08/30/22
Ashlee was super personable for our first visit with our first born. She took the time to answer any questions we had and showed us a few tricks for making life at home a little easier. Not having any baby experience and jumping into the world of infant care is much nicer when the community around you takes the time to show they care.
E F.
Submitted 08/11/22
Office is very clean, efficient, has staff after normal business hours to see patients and we appreciate the caring doctors and nurses.
Emily F.
Submitted 08/11/22
Office is very clean, efficient, has staff after normal business hours to see patients and we appreciate the caring doctors and nurses.
Amelia P.
Submitted 07/15/22
The entire staff is super friendly and efficient. We are very happy that we chose Valley of the Sun Pediatrics for our daughter.